Thursday, November 01, 2001

My DSL ISP sold their dial-up service to Earthlink. Fine. Earthlink sent me a notice that they had set up an account for me. I told them that I didn't need them for email or connectivity. They said they would take me off their books. But every month they send me a bill. Every month I call them up and remind them that I am not their customer. The stupidest part: when I ask for written confirmation that my account has been closed they say that their legal department tells them that they can't send written correspondence. What a pile of dooky.

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